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Privacy Policy

Effective Date 14-Oct-2020

Getinge respects the privacy of those who access and use (our “Website”), and we appreciate that privacy is important to you. This Privacy Policy explains how we collect, use, share and protect information in the course of operating our business.

When the terms “Getinge”, “we” or “us” are used in this Privacy Policy, they refer to Getinge USA Sales LLC. This Privacy Policy does not apply to other Getinge websites. You should review the privacy policy posted on other Getinge websites when you visit them as this Website and this Privacy Policy are intended for a U.S. audience.

By using this Website, you agree to the terms of the most recent version of this Privacy Policy. You may be subject to additional terms that may apply when you access specific services or materials on certain areas in this Website, or when you follow a link from this Website.

We may change or update this Privacy Policy from time to time by posting a new privacy policy on this Website.


What personal data will we process and why?

We collect personal information about you, including the following:

  • Name
  • Date of Access
  • Time of Access
  • URL of the referring website
  • Address
  • Unique personal identifier (e.g., device ID, online identifier)
  • Internet Protocol address
  • Email address
  • For U.S. healthcare providers, a National Provider Identifier# (NPI) and/or a state license number
  • Internet or other electronic network activity information (e.g., browsing history, interaction with our website, etc.)
  • Geolocation data
How do we use your information?

We may keep and use personal information we collect from you through this Website to provide you with access to this Website. In addition, we may keep and use your personal information:

  • to respond to your requests
  • to personalize your access to our Website, for example, by telling you about new features that may be of interest to you
  • to contact you with information that might be of interest to you
  • for web usage analytics, including to research, develop and improve programs, products, services and content
  • to enforce this Privacy Policy and other rules about your use of this Website
  • to evolve and improve the user experience
  • to comply with a law or regulation, court order or other legal process

We use cookies to perform web usage analytics.

When and to whom do we disclose your information?

We will not share your personal information collected from this website with an unrelated third-party without your permission, except as otherwise provided in this Privacy Policy.

We will share some personal information with companies that we hire to perform services or functions on our behalf. These services include website maintenance, fulfillment of our business needs, evaluation of the usefulness of the website, marketing, data management or technical support. In these cases, we share only the information necessary to fulfill the services and limit the vendor’s use of the information to the services to be provided.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • enforce this Privacy Policy and the other rules about your use of this Website
  • protect our rights or property
  • protect someone's health, safety or welfare
  • fulfill obligations relating to a corporate sale, merger, dissolution, or acquisition
  • comply with a law or regulation, court order or other legal process
How do we protect your personal information?

The security and confidentiality of your personal information is very important to us. Getinge has put into place physical, technical and administrative controls to in order to protect your personal information from unauthorized access, use and disclosure.

How do we deal with information from individuals under 13?

We care about protecting the online privacy of children. We will not collect personal information (such as a child's name or e-mail address) from anyone we know to be under the age of 13. If you believe that we have collected personal information from a child under the age of 13, please contact us.

How long do we retain personal information?

We will retain your personal information for as long as reasonably necessary to comply with legal obligations or for as long as required for legitimate business purposes.

How do we treat contact linked to our website?

This Website may contain links to third party websites. We provide such links for convenience purposes only but we do not review, control or monitor the privacy practices of websites operated by others. Nor do we endorse such sites. We recommend that you review each linked website’s privacy practices when you leave our Website.

How can you contact us about this Privacy Policy?

If you have questions or comments about this Privacy Policy, please contact our Data Privacy Team at


What are cookies?

Cookies are small text files placed by web servers on your computer or mobile device when you access websites. “First party” cookies are set by websites that you are visiting at the time. “Third party” cookies are set by domains other than those of the websites that you visit.

“Session” cookies remain on your computer or mobile device during your visit and expire when you close your browser. “Persistent” cookies, conversely, remain on your computer/device for a period of time specified in the cookie.

What are cookies used for?

Getinge uses first party persistent cookies to set and remember your preferences for repeat visits to our site. Settings such as selected language and country, user notice interactions, or acknowledgements may be stored in cookies. We may use third party persistent cookies from Google Analytics, Hotjar, Wistia, and HubSpot, Inc, to analyze how our visitors use our website and to monitor website performance.

For information about Google’s privacy policy and use of cookies for its analytics service, you can find out more by visiting

For information about Hotjar’s use of cookies, you can find out more by visiting

For information about HubSpot’s privacy policy or the use of cookies, you can find out more by visiting

For information about Wistia's privacy policy or the use of cookies, you can find out more by visiting

Comprehensive information on how organizations use cookies is available at:

Cookies that are used on the website

The table below shows which cookies are used on Getinge’s website, the purpose of each one and the storage period.

Cookie Purpose Stored data Storage period
ASP.NET_SessionId  Used to uniquely identify a browser with session data on the server. Randomly generated ID Session
ARRAffinity  Microsoft application request routing maintains the connected server instance for requests per client rather than choosing a new one from the pool for each request.

Randomly generated ID

__RequestVerificationToken Anti-forgery request recipes to secure the website from cross-site request forgery (CSRF, or XSRF) attacks. Randomly generated token Session
region Remembers selected region preference. Region ID Persistent, one week

How to block and/or delete cookies

Most browsers have standard settings that accept the use of cookies. If you do not wish to accept cookies, your browser can be set to automatically deny the storage of cookies or that you should be informed each time a website requests to store cookies. If you use different devices to access the website (for example your computer, smart phone, tablet etc.), you must be sure to adjust the settings of each device.

For more information, please review your browser’s help pages. If you choose not to accept cookies, the website can still be used, but with possibly limited functionality.

Country-Specific Information

This Website contains information about products which may or may not be available in any particular country, and if available, have received approval or market clearance by a governmental regulatory body for different indications and restrictions in different countries. Each country has specific laws, regulations, and medical practices governing the communication of medical or other information about medical products on the internet. Nothing herein may be construed as a solicitation or promotion for any product which is not authorized by the laws and regulations of the state or country where the reader resides. However, our products and our website comply with the laws applicable for the country selected by the reader.